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Posts: 2
Registered: ‎11-21-2013
MG3100 not recognizing new ink

My colored ink was low and everything was printing pink. I bought new ink and replaced it but my printer isn't recognizing that I have new ink and is still printing everything pink as if I hadn't ever changed the ink. I've tried reseting it and turning it off and taking the ink out and putting it back in and I can't get it to work! I have confirmed that there is actually ink in the new cartridge I put in. 

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