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mx922 printer fails to print 8.5"x11" paper (1/2 of the time) due to "no paper in upper tray"

cmc
Apprentice

My mx922 printer fails to print 8.5"x11" paper on a consistent basis.  Half the time it gives error message "no paper in upper tray".  How do I instruct printer to always feed larger paper from the lower tray.  I did not recieve manual in box nor have I been able to download manual.

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