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imageCLASS MF644Cdw - SystemManager PIN reset


Afternoon all, I have a printer that was setup 2+ years ago and need to change a scan-> email setting but I need the admin PIN.  I had notes but it's saying it's not correct.   So, on the browser when you go there the "forgot" link says contact Canon support, yet since the printer is > 1 year I guess I am left with the FAQ or forum.

So not sure how to proceed as I can't contact support but is my only option to factory reset?

Thanks for any help on this.

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