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imagePrograf Pro-300 "Printer is out of paper" error

pkanon
Contributor

‎01-02-2023 06:04 PM

My printer is having trouble grabbing onto paper (5"x7" Canson Arches Aquarelle Rag 310gsm). The rubber wheel looks like it's covered in powder from the paper and it's not sticky enough to grab. Humidity here is a low 27%. Any suggestions?

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