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EOS VR Utility doesn't import videos - "There are no clips"


I'm trying to use EOS VR Utility with EOS R5C and RF 5.2mm f 2.8L Dual Fisheye lens, however whatever the format I try to capture the video VR Utility software keeps saying "There are no clips".

It works for images (though results are actually pretty bad, I'm hoping video results are better).

I tried all the formats I can imagine and all the folders that camera captures. I tried to call Canon 5 times, every time they transferred me to somewhere and then got disconnected.

This is a $7000 that right now produces nothing...

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