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Occasional Contributor
Posts: 23
Registered: ‎07-18-2013
Accepted Solution
CanoScan 9950F

Since there is no forum category for scanners, I am posting my problem here.

 

I have had this scanner since the Windows XP era and it has performed superbly up to and including Windows 7. But the last time I used it I could not turn it off.  The on/off toggle button feels normal, but just won't work.  I have unplugged both the power and USB cords and reconnected to no avail.  Otherwise,  the scanner still performs normally.  I'm sure it's not cost effective to attempt to have it fixed due to age, so if there is no software fix, I'll just have to unplug after each use.

 

Has anyone experienced this problem?

 

Thanks

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