Hi Canon community -
I'm assuming this 4K camcorder needs service, if it's fixable at all - backlight; but no picture/no menu/unresponsive. But I thought I'd ask if there was something I can try at home. No misuse; the unit was in the same stationary position it's been in for months.
Details:
- If I unplug and replug it then go into playback (media) mode, it's fine; displays settings, plays back media etc.
- If I then switch it to camera mode - OR, if I start it in camera mode:
There is a short buzz sound, the picture goes black, and it will no longer function, even set back to playback mode.
Other info:
- 4 years old; but very light use. Every now and then used for a few hours from a stationary position, with no operator.
- Before this, I turned it off (plugged in) and noticed a couple days later that it was displaying something like "do not turn off, update in progress" (I think - makes no sense, it's not connected to a network to get an update). After awhile I turned if off anyway (message stayed on), unplugged it; only to return to the camera mode being unresponsive.
**thanks**
