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PIXMA TR4520 will not connect to new network

ngarrett1101
Apprentice

Hi! I recently upgraded my TMobile Home Internet router. This is a 5G network. The previous one was also 5G and I was able to get the printer to work on it. However, since installing this new router, the printer will not connect to the network. When I go through the manual setup steps on the printer, and I select the new network, it give the error message, "Failed to connect to the wireless router." We tried a couple of things, such as moving the printer close to the router, and nothing has helped. I am desperate to get this fixed as I need access to print and scan for work.

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