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Menu for Canon Solution Menu Ex contains no scanner or photo print option

mmp997
Apprentice

I use the Canon MG5200 multi-function printer.  I downloaded the Canon Solution Ex onto my laptop and onto my PC.

 

On my laptop, the menu displays:

Photo Print / Use Scanner / Canon Web Service / Help and Settings / Start Application / Online Shopping / Information

 

On my PC the menu displays:

Canon Web Service / Help and Settings / Start Application / Online Shopping / Information

 

How to get the full display on my PC?

 

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