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TR8520 - black box in prints and scans

ryaffe
Apprentice

Hello:

When making a b&w or color copy or scan, an area in the lower left corner prints all black.  This just started happening.  I checked all the ink cartridges and ran some troubleshooting diagnostics, but nothing changed.  Any help would be greatly appreciated.

Thanks,

IMG_20211230_0001.jpg

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