Common Wireless Communication Issues and Steps to Troubleshoot Them
There are many reasons that your printer may be indicated as being "offline" or "not responding". Basically, the printer and computer are not able to communicate. Since there are multiple causes for these messages, there are also multiple possible resolutions. The steps below will help in resolving the issue and possibly identify the cause.
Select the Appropriate Printer
Restart the Printer
In some cases it may be necessary to power cycle the printer to potentially reset any error conditions or lost communication.
Reboot Your Router / Modem
If your router and/or modem is not able to communicate with devices that are usually connected, you should power cycle the router.
Reboot Your Computer
In some cases, it may be necessary to restart your computer to refresh connections with the various peripherals such as routers, modems, printers, etc.
Reinstall the Printer Driver