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R5 + RF100-500 = camera freezes


Hi Canon Crowd,


Wondering if anybody experienced this.

I was shooting a scissor-tailed flycatcher in TX, warm weather around 85F, and the camera started acting funky.

It was freezing like every minute or so, countless times. Every time it restarted by itself wihin ~10 seconds after freezing. I pulled a battery a couple of times but it didn't solve the problem. Luckily I didn't miss anything but the whole experience was very annoying.

I was shooting in the full electronic mode, and my battery level was around 3 (out of 4) bars.

The camera and the lens are running the latest fimrware (1.3.1 and 1.0.9).

I've seen a few of lock ups in the past (mostly with the 200/2 via an adapter), but it wasn't that bad.


I'm wondering if it's a common problem and/or I should contact CPS?



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