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Canon pixma g7020 not printing middle of picture

prillow
New Contributor

I've been trying to print out several pictures and they are all coming out with the middle segment missing. I've tried on both letter size and the the 4x6 I had originally been trying to print on, and they are all having this problem. Weirdly enough, I tested out printing an old shipping label pdf and that printed out just fine.

 

I've tried looking around for help and I've tried updating the drivers (my printer says it's up to date), different maintenance/cleaning settings, and even just turning it on and off and nothing seems to be working. 195494.jpg

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