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LBP622Cdw wont print?

bslocum
Apprentice

Hello:

Brand new to the forum - just installed printer this afternoon. From my computer, all is fine - prints beautifully. From my wife's computer, all appears well - drivers downloaded, can hit "print" button, and diagalog box shows printer working. However, nothing prints and the document stays in the print queue. Checking in "settings - printers - manage"  it says "printer status - default, error". I've uninstalled the printer several times and reinstalled, downloaded the driver severl times, run the Windows printer troubleshooter, etc, but nothing fixes the problem.

Any suggestions?

Thanks

Brian

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