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MF743cdw scanner error- 255,0,0

New Contributor

i have a MF743cdw and am getting a scanner error- 255,0,0 when using the MF scan utility.

it's a relatively new computer Dell 6 months old so everything is latest and greatest

was working in the past just fine.

am connected wirelessly to the printer and can print to it just can't scan from it.

printer is connected via cable to a laptop and that all works fine

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