Canon Community Canon Community
 


Occasional Contributor
Posts: 5
Registered: ‎01-20-2021
Accepted Solution
EOS Webcam Utility - shuts off then on every 30 minutes

I have a Canon 7D Mark II and a Macbook running MacOS 10.15.7 running the 1.1 release of the EOS Webcam Utility.  I have the camera setup as a webcam and works great except for one new behavior.  If I'm in a meeting longer than 30 minutes, it'll shutoff almost exactly at 30 minutes for a couple seconds and then reconnect.  It sounds like it is power cycling.  In the Setting menu I already adjusted the Auto Power Off to disabled.  When I had the beta webcam utility, this wasn't happening.  Only really started noticing it after I updated it to 1.1.

 

Any thoughts on how to fix this?

Who Me Too'd this topic
powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement