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Occasional Contributor
Posts: 6
Registered: ‎04-15-2017
The camera was disconnected during downloading

Has anyone ever come up with a real solution for this error from the Windows 10 version of EOS Utility? Happens with my R5 and all the latest camera and computer updates. Tethered, using the Canon R5 supplied USB-C cable on the computers power port.

This is apparently NOT a new problem - did some searching and there are posts about it going back as far as 2010. How many images it will download before the error occurs varies - sometimes just 2 or 3, ocassionally as many as 20 - but it invariably gets the error at some point.

 

And yes I know I can just take the cards out and plug into PC, but that is just a work around. BTW, same problem with my 6DMk2, so not just the R5.

 

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