11-04-2020 02:06 PM
2 hours ago I unboxed a brand new Canon LIDE 400.
I started to test it, but I see stripes on the left side for every scan. See following pictures:
1) ScanGear preview - white paper as background
2) Result of the scan, white bright paper as a background + postcard - there are visible stripes over the postcard as well
Is it repairable, is it a defective piece? Should I ask for a replacement? What's the cause?
Thank you.
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