05-01-2020 12:49 PM
My MX492 printer is connected to the same WiFi network my laptop is on. My laptop picks up the connection when searching for a printer and shows connected. Everytime I try to print, I get an error message. There is no error number or any information, it just says "Error Printing on Canon..."
I have uninstalled and reinstalled the driver and software multiple times and have reset the printer. I am at a complete loss at this point, because I can't seem to even pinpoint the problem?
Anyone had this happen or can help? Thank you!!!!!