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Posts: 1
Registered: ‎05-01-2020
MX492 error meesage with no code

My MX492 printer is connected to the same WiFi network my laptop is on. My laptop picks up the connection when searching for a printer and shows connected. Everytime I try to print, I get an error message. There is no error number or any information, it just says "Error Printing on Canon..." 

 

I have uninstalled and reinstalled the driver and software multiple times and have reset the printer. I am at a complete loss at this point, because I can't seem to even pinpoint the problem?

 

Anyone had this happen or can help? Thank you!!!!!

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