Camera: Vixia G50 camcorder
Computer: Windows10 desktop PC
While I know that I can remove the SD card from the camera and use a card reader to copy images to the PC, I have been trying to do that from the camera directly. Each time I do so, I encounter a problem.
My Windows 10 PC has no problem detecting the camera (camera set to "Media" mode), and Windows File Explorer allows me to drill down into the DCIM folder containing 5 4K videos, each ranging from 200KB to 5GB in size. The problem occurs when I try to copy the videos to my PC. The process immediately fails with an "Unspecified error". I've tried the following variations:
-Different USB ports
-Camera on DC power
-Camera on battery
I can easily transfer files to my PC from other cameras and recording devices, so I don't think it's my PC or computer skills.
Does anyone have any ideas? I just bought the camera and I'd hate to have to send it back.