11-08-2019 04:25 PM
The B200 is a general hardware error and the printer would require service. You can try a hard reset by unplugging the printer while it is on and then press the power button 5 times. After that let the printer sit for 60 seconds then power it back on. If the error does not clear, the printer will need service. For service you can perform a web search with the key words "printer repair" and you zip code. That will pull up any electronic repair shops in your are that can service printers.
if the printer is still in it's 1 year warranty, please contact the Canon support team at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST. You will need to have a copy of the printers receipt.
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