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Registered: ‎06-01-2019
SD1200 IS camera not recognized

I use two Canon cameras in a Windows 10 environment: myPowerShot 520 HS works fine, but my computer stopped recognizing my SD1200 IS camera today.

 

When I connect the SD1200 camera and turn it on, the camera displays a "Communication Failure". The computer displays nothing.

 

When I connect the 520 and turn it on (same cable, same port), the computer recognizes that a camera is connected and allows me to upload my photographs.

 

I have reinstalled and updated my drivers, but the problem continues. Any suggestions?

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