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New Contributor
Posts: 2
Registered: ‎04-21-2019
Canon G2010

Hi;

 

I am from Singapore, i recently purchase a printer for my sister Canon Pixma G2010

 

I installed the driver and software from the disc and tested everything is working fine

 

The only problem i had was to scan document or picture. The scan utility that come with the software some how does not respond at all to any click. Be it Auto, Document, Image etc none of the icon i click responded. 

 

I had also downloaded the latest firmware from Canon site and also tried installing the latest driver and software.

 

My sister laptop is using Windows 10 pro

 

I hope someone can help to point me to the correct direction so that i can help my sister resolve this issue.

 

Thank you in advance

 

 

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