11-21-2018 08:44 PM
I have a MB 5120. It's hooked up to my network and works great except for one thing. I can't set up a scan "destination folder" using the Quick Utility Toolbox. The printer shows up in the printer list. When I click "destination folder" I am prompted for the administrator password which is the serial number. That works. I am able to connect to a network folder and type in the "displayed name" of that folder.
When I click "connection test" I get Folder Setting Utility: "Printer is not responding. Check that the printer is connected properly and the power is on."
This is confusing because my computer sees the printer just fine. I can print to it. When I type in the network address I can see it. The Quick Utility Toolbox can see it.
Any idea why I get the "Printer is not responding" warning?