Canon Community Canon Community
 


New Contributor
Posts: 4
Registered: ‎11-13-2012
PIxma Pro 100 - Lightroom Incorrect image sizing for select paper sizes

I am trying to print from Lightroom to the Pixma Pro 100 using the A3+ Paper size (13"x19")  In Lightroom, the page and printer setups are all correct (verified by Adobe's Tech support) and in the Print Preview area, everything looks great and ready to print.

 

Yet when I actually print the image to A3+ paper (and the image nearly fills the entire paper area) the resulting image is serverly cropped on the paper.  In fact is looks like it is cropping the image to 8.5x11, which obviously, only uses a portion of the 13x19 paper size.  It seems that Lighroom or the Canon Printer drivers are not respecting the selected paper size and defaulting to 8.5x11.

 

Here is a link to an image of what the print out looks like:

https://www.dropbox.com/s/mylwpsns0uvr4io/2013-05-20%2009.00.15.jpg

 

This does not happen when printing from Print Studio Pro, nor from Photoshop itself.

 

I've dealt with Adobe Tech support and Canon - both are point fingers at each other.  Meanwhile I am unable to print anything on larger paper sizes.

 

The Pixma Pro is the only printer connected and I've re-installed drivers and checked for updates.  Still the same.  At this point, any comments on the situation would be appreciated.

 

Thanks in advance!

-----

Bruce Johnson

bruce@bdjohnson.net

 

 

 

------
Bruce Johnson
bruce@bdjohnson.net
Who Me Too'd this topic
powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement