09-11-2018 04:45 PM
I installed Canon Print Studio Pro 2.2.3, the latest version as of this writing, and suddenly I can't use the PSP plug-in from either Lightroom or Photoshop. I have printed from both Lightroom and Photoshop, using the previous version of PSP, hundreds of times in the past, but I can no longer launch PSP from either program. Here are the details of my system:
Adobe Lightroom Classic CC with all available updates
Adobe Photoshop CC 2018 with all available updates
Windows 10 Home Edition with all available updates
Canon Print Studio Pro 2.2.3, freshly installed
Canon PIXMA PRO-100 printer
When I try to launch Print Studio Pro from Lightroom using File -> Plug-in Extras, Canon Print Studio Pro no longer appears in the list of plug-ins. I can print directly from Lightroom to the PRO-100, but I strongly prefer PSP.
When I open the image in Photoshop and select File -> Automate -> Canon Print Studio Pro, I get an error message that reads "An error has occurred. Exiting Print Studio Pro."
After Print Studio Pro failed to launch from both Lightroom and Photoshop, I attempted to re-install the plug-in using the "Print Studio Pro Plug-in Install" application in the Canon Utilities folder in the Start Menu. This resulted in the following error message:
I've run out of ideas, and I really need to be able to use PSP for printing.
Any help will be most appreciated.