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imageCLASS MF634Cdw Error message 255,0,0 when trying to scan


When I try to use the scanner on the printer, I get this error message:


"Error in scanner.

Follow instructions in the online manual.

Scanner driver will be terminated.

Code: 255,0,0 "


Both scanning and printing were working fine, but I have since moved offices and onto a new network.  On the new network, I changed the IP address of the printer settings and printing works.  Scanning gives the above error.  I uninstalled the MF Scan Utiility, downloaded the latest version of the MF Scan Utility, and tried again, but got the same error.


I'm using Windows 10 Pro.


I haven't reinstalled the printer driver.


What should I do next?

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