Canon Community Canon Community
 


New Contributor
Posts: 2
Registered: ‎01-22-2018
Canon MF632Cdw shows as Offline after a few hours - MacOS High Sierra 10.13.2

Hello,

 

When I install my Canon MF632Cdw printer driver (v10.9.0) using Bonjour under macOS High Sierra 10.13.2, the printer works fine initially.  However, after a few hours it shows as Offline and I can no longer print to it.  If I look at the list of Bonjour printers in macOS Preferences (as if I'm adding a new printer), the MF632Cdw shows up only as a "Scanner".  If I reboot either my Mac or the printer, it is fine again (Online) and shows up as "Bonjour Multifunction", as it should.  A few hours later, it goes offline again.

 

Any idea how to fix this?  I'm not sure if it's a Canon or macOS issue, but my other Canon Bonjour printer on the same LAN (an older MF4150) doesn't have this problem and is always stable.

 

Thanks,

cinergi

Who Me Too'd this topic
powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement