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Pro 100s printing blues too dark


I've just bought the Pro 100s (previously used Pixma ix6850). I don't print photos, but use it for graphics/illustrations prints. I use matt photo paper. I'm printing from Photoshop.

The problem is the blues are printing out too dark and muddy. The other colours are fine.

I've read through various posts online about colours in general printing too dark. I've tried different things suggested (ensuring correct profile set, setting Photoshop to manage colours, checked black point compensation, set matching to none, etc). Nothing helps.

The matt photo paper I'm using isn't Canon, it's from another company. They don't provide an ICC profile, but advise which settings to use. I've ruled out this to be a problem by testing a sheet of the sample Canon Pro Platinum that came with the printer, and using the correct paper settings. The colour problems are exactly the same.

The blues always printed fine from my old printer, it was the greys that were the problem! I don't have monitor callibration software, and not sure that would help as I'm not printing photos and my colours were printing ok from my old printer.

My tech knowledge is very limited, so any advice needs to be in idiot's guide form please.


Thanks in advance


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