Canon Community Canon Community

Product Expert
Posts: 402
Registered: ‎02-28-2017
Re: MF toolbox can't find scanner

Hi chris_2000


Let's perform the following steps to resolve the error:


1. Open the Windows Desktop.

2. Right click on the MF Toolbox icon and click Properties.


3. Click the Compatibility tab, then click "Change settings for all users". 

4. Put a check next to "Run this program as an administrator", then click Apply and OK.

5.  Attempt to scan from the MF Toolbox software.


If the issue continues, click HERE for additionally steps to do to resolve the issue.


If you continue to have difficulties, please contact our support group using the following link:

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

View solution in original post

Who Me Too'd this solution
powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement