09-04-2017 06:37 AM
I have a Pixma MG6250 and I'm having difficulties printing directly onto a CD I have checked the settings, tried leaving the size, as A4, and also tried setting to Disc tray G, left the source as automatic and the software I'm using is Ronyasoft, which is the latest version, they say they can't really help as it's a settings issue, I also sent an enquiry direct to Canon suport over week ago, just a holding mail back so far.
My system is Win 10, again up to date, 64bit, 8MB ram and an AMD 6300 processor. I have tried using the software that Canon provides but on a 4K monitor, the default resolution makes the text size miniscule - something else I asked Canon to advise on.
The procedur appears to go as it should through the selection process until I actually select print, the it always defaults to paper (which I removed from the lower cassette and the rear tray) before trying to print to the CD.
Any suggestions please - clean one's I mean