07-31-2017 03:25 PM
Hi - I have a MX922 that is a couple years old. I just got the Error Code 1405 that says "The Type of Print Head is Incorrect". I have not done anything to the printer. It started spitting out blank sheets in the middle of a print job. I have turned it off on and on and replaced one of the low print cartridges. It continues to have the same error. I have looked on other pages about how to reset the print head but I can't find instructions specific to the MX922. Several of the support pages say to raise a print head lock lever to remove the print head but I don't see any sort of lever on my version of this printer. Any help would be greatly appreciated it. I would prefer not to have to purchase a new printer.