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t3i will only take picture when using view finder

Hi I'm new to the forum & relatively new to DSLR cameras. I have the t3i and love it but recently I tried to take some pictures using the view screen. It attempts to take a picture, but never actually does. If I am using the view finder it takes pictures just fine.

I asked a photographer friend to look at to see if I had accidently switched some setting. But he couldn't find anything off and suggested try a forum. So here I am
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