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Canon MG6320 Printer keeps saying ' load paper in upper tray '. It won't print from lower tray.

ShirleyB27
Apprentice

Printer keeps saying 'load paper in upper tray'.  It won't print from lower tray.  I have the correct paper in.  I've done the 'cleaning' and it printed from the lower tray a sheet.  Why won't it print from my laptop.  this is a new problem.  Up until a couple of days ago it was printing fine.  

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