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Canon MX490 is in an error state

northernlights1
New Contributor

Ever since we had a power outage, I have been unable to print anything. I always get the above message. I have uninstalled the entire thing and reinstalled... and am still getting the same message. 

 

This is the first Canon printer I have owned... and possibly the last! Yes, I'm frustrated.

 

Any help at all would be welcome.

 

Thank you.

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