Canon Community Canon Community
 


New Contributor
Posts: 1
Registered: ‎05-26-2016
Accepted Solution
Windows 10 Edge Browser and Secure Print Not Working

Environment:

 

imageRunner ADVANCE C5240i PCL6

Driver version: 21.65.0.0 (x64)

OS Version: Windows 10 Professional x64

Secure Print is the default Output Method

 

The printer is attached to a print server and is shared.

 

I can print from my Windows 10 PC via various applications including Internet Explorer and Chrome however when printing from the Edge browser, I don't get the Secure Print pop up to enter a PIN. Instead this jams up the print queue and we've had to clear the queue manually and forcefully.

 

I've only managed to find this discussion from Microsoft with other users reporting the issue however no resolution:

 

http://answers.microsoft.com/en-us/windows/forum/apps_windows_10-msedge/how-enable-pin-protect-in-mi...

 

 

I've updated with the latest driver however this doesn't resolve the issue with Edge. Anyone know of any solution and/or workaround to this?

 

 

 

 

Who Me Too'd this topic
powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement