05-23-2016 04:09 PM
I have an older camera, still works great... EOS Digital Rebel XTi. We had to replace our computer... now have Windows 10. I have loaded the Canon softward by disc... but it doesn't seem to recognize my camera like it used to. Two issues - 1) When I plug in my camera, the computer doesn't give me the option to open via EOS Utility. and 2) If I open EOS Utility from my start menu, I don't have the option to load my pictures (it is greyed out).
Solved! Go to Solution.