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Canon MX-922 printer is not detected on the network.

sandy_mats
Apprentice

I brought a new MX-922 printer and i am trying to setup the printer. I have gone through the setup multiple times and also did talk to Canon support. Unfortunately i haven't got any response which can solve my problem. I am in IT and i could do all the prelim investigation and steps. I really need some help to solve my printer detection issue.

The network settings for the printer are good. I can see it on the Wireless LAN setup.

Connection : Enabled

SSID : My network name

Signal Strength : 88%

 

 

Everything seems to be good at the printer end. I am using WIN 7 and trying to connect the printer from my laptop.

 

Can Canon support help? I already wanted lot of time on this and thinking of returning this printer.

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