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pixma mx340scan won't open- Windows 10

rgfoote
Contributor

windows 10

1-reset mx340 to factory default settings.

2-Installed recommended drivers from Cannon site 11/18/15

==========================================
Setup Results
===========================================

Model :
 Canon MX340 series

  Network Setup of the Printer :
 Completed
    Name :
 Canon MX340 series Printer (Copy 1)
    Port Name :
 CNBJNP_001E8F858E11

  Network Setup of the Scanner :
 Completed
    Name :
 Canon MX340 series(00.1E.8F.85.8E.11)

  Network Setup of the Fax :
 Completed
    Name :
 Canon MX340 series FAX (Copy 1)
    Port Name :
 CNBJNPFAX_001E8F858E11

Network Type :
 Infrastructure
SSID :
 SC........

===========================================
11/18/15
Windows 10
 "This PC>OS(C:)>program files(x86)>Cannon>Cannon IJ network scan utility"
 
CNMNSUT  "Date modified" did not change from 8/23/10
Scan utility will not open.

 

 

 

 

 

 

 

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