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Product Expert
Posts: 286
Registered: ‎01-16-2013
Re: Pixma MG5420 WiFi connection problem

Hi Hal2k,

 

Yea, unfortunately you can't attach a word document or a text file, just a picture or video, but the 54% you are getting can definately account for the issues you are having.  Optimally you want that number to be around 70 to 80% if not better.  If at all possible I'd recommend moving the printer closer to where the router is, but if that's not possible you can try two things, one would be to access your router settings and try changing the wireless channel that your router transmits on.  If you are in an apartment complex or if you are in a neighborhood with other people who have strong enough wireless routers their signals can be overlapping yours causing signal loss and switching to a less crowded channel will help that.  If moving the printer or the router so that they are closer to eachother is not an option, your other option would be to purchase a wirelses extender that will strengthen the connection between your printer and router.

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