04-06-2015 10:26 PM - edited 04-06-2015 10:26 PM
I just bought this printer and have been trying to get it to work with my Mac that's running OS X 10.7. At this point, I'm at a loss; I've tried plugging the scanner into the computer via USB, but that doesn't seem to get it to connect either.
I connected it to the wireless network just fine. I just keep getting this message when I try to scan:
Cannot communicate with scanner for these reasons:
- Scanner is turned off.
- (If using Wired LAN connection) It is disconnected from Wired LAN.
- (If using wireless LAN connection) Signal strength is poor due to obstructions.
- Network connection is prohibited by security software.
- Different scanner on the network is selected.
Please check and try again.
And when I use the panel on the printer itself, it doesn't do anything--I can choose all of the settings I want, but when I press Start, it tells me to "Please wait a while" and then nothing happens.
If I don't figure this out soon, I think I may have to return it and find something else that's more Mac-friendly. I'm pretty tech savvy and am usually very patient with things like this, but I have no idea what else to do... I've spent several hours trying to get it to work.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.