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Vixia HF R52 not downloading onto Mac, nor Canon image Gateway

mlerch
Apprentice

I own a new HF R52 and own a Mac Mini with OS X Yosemite 10.10.1.   I can't download to my hard drive or external hard drive.  As an end around I tried to upload to Canon Image Gallery through my Canon account but it won't download when I click the download button.  I recorded in AVCHD, so I thought that was the problem, so I tried a test video in mp4 and that didnt download as well.

 

I can usually figure things out, but after hours of trying to get my computer to recognize my Vixia, I need your help. 

 

Thanks for your help in advance

 

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