11-30-2014 12:58 PM - edited 11-30-2014 01:03 PM
Hello all, I recently purchased a Canon Pixma iX6820 printer and I'm having issues with printing. It only prints in yellow and even then the yellow shows up slightly faded. Everything is brand new, I had to take the protective tape and orange caps off of the ink and the ink is installed correctly. Has anyone else experienced this?
ETA, I have cleaned the print head and I have also printed a nozzle check pattern), still the same results.