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Registered: ‎11-30-2014
Please Help! Pixma iX6820 Prints Yellow Only
[ Edited ]

Hello all, I recently purchased a Canon Pixma iX6820 printer and I'm having issues with printing. It only prints in yellow and even then the yellow shows up slightly faded. Everything is brand new, I had to take the protective tape and orange caps off of the ink and the ink is installed correctly. Has anyone else experienced this?

 

ETA, I have cleaned the print head and I have also printed a nozzle check pattern), still the same results. 

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