I am trying to make contact with Canon Customer Service to facilitate a repair of 10x30 IS binoculars - I have now contacted them via e-mail SEVEN TIMES (over the past year), and NOT ONE RESPONSE. Is there a special method (i.e. only during the full moon, pretend to be a pretty girl, say "Pretty Please", or let them know that the next step is to contact every outdoor magazine and internet forum on Earth??) to get them to respond? I would like to find out an address and procedure for getting these repaired.
Hello? Bueller? Anybody? Anybody?
Sheesh. I own other Canon products (including 4 cameras). I have recommended these to friends and family. Pretty hard to recommend anything Canon after all this ignoring.
OK... pretty please?
Captain Jim B.