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Posts: 4
Registered: ‎08-02-2014
Accepted Solution
The printer could not be detected on the network message during Canon PIXMA MX922 installation
[ Edited ]

Could not complete driver installation during brand new set-up because of this message. Went through wirless connection set-up several times and connectivity was always present. Logged into my D-Link 626L router and could see the printer connected but the ip address referenced was 0.0.0.0. Tried to assign a static ip address through set-up on the printer and also use the cmd prompt in windows, all to no avail.

 

Called Canon Support and these 2 setting changes solved the problem:

 

1) Disable the Wirelss LAN DRX setting

2) Disable the IPv6 Setting

 

This article explains how to adjust the settings on the printer. 

 
The name of the article is: Check the IPv6 and Wireless LAN DRX settings
I hope this helps someone else as I spent many hours trying to get this working. Now all is well after changing the above. Thank you Canon Support!
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