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How to contact Canon directly

by jrmilliron in General Discussion
‎01-23-2022 10:33 AM
1 Like
‎01-23-2022 10:33 AM
1 Like
How do you get a hold of Canon. A phone number would be much appreciated. Thank you.

Cannot Remove Product Registration

by AnnLo in General Discussion
‎12-24-2024 02:21 PM
‎12-24-2024 02:21 PM
I registered my camera and kit that I bought a long time ago and unfortunately didn't pay close enough attention to the numbers and chose the wrong lens.  I'm trying to delete the registration t...

Can't remove camera kit from registration after tr...

by engel762 in General Discussion
‎05-28-2025 09:35 AM
‎05-28-2025 09:35 AM
I recently traded my R10 in at my local camera shop when I upgraded to an R6 mark II, and I can't seem to remove it from my account.  There's no little trash icon like the rest of the gear I've ...

How to view entire post?

by p27159 in General Discussion
‎05-26-2025 05:36 PM
‎05-26-2025 05:36 PM
I just made my first post, but it appears to have cut off my first question and I had three. It also only showed two of my three images. I saw no way to expand my post.  How can I view my entire...

Trouble registering new lens, previous registered ...

by Mano-CD in General Discussion
‎05-03-2025 09:41 PM
‎05-03-2025 09:41 PM
For the past few days, I am having trouble with the Canon Website. All my registered products have disappeared. I am trying to register a new RF lens, the product does not show up and I am unable to ...

Scammers Entered My PC Pretending to be Canon

by Rich42 in General Discussion
‎05-06-2025 10:29 AM
‎05-06-2025 10:29 AM
Cannon Printer MG 2522 On May 1st, I was trying to download a cannon printer and Cannon's 'live chat'  sent me a tech who I allowed to enter my pc and he became irate and called me names, and ...

Customer Experience Today

by PMGleason in General Discussion
‎04-28-2025 04:48 PM
5 Likes
‎04-28-2025 04:48 PM
5 Likes
I'm posting this here because I wasn't offered feedback after my call, and Canon doesn't make it very easy to contact them directly. I had an order cancelled due to a fraud notice. I have been savin...

PowerShot G7 X Mark III order stuck on "Processing...

by gegedaina33 in General Discussion
‎03-23-2025 04:38 PM
‎03-23-2025 04:38 PM
Hello I ordered a canon camera , I received the email that says thank you for your order, with my order number first it says preparing then it says processing , but it’s been stuck on processing.

Manual Is Password Protected and Bookmark Won't Wo...

by SpringBabe21 in General Discussion
‎03-12-2025 09:19 PM
‎03-12-2025 09:19 PM
For the first time in several years, I have purchased a new camera and downloaded the user manual to get familiar.  I have tried to highlight sections and it is telling me that alterations are p...

Authorized Retailer? Or US Partner Program?

by QuickQuestion in General Discussion
‎03-10-2025 05:03 PM
‎03-10-2025 05:03 PM
I'm curious if there is a place to apply to become an authorized dealer for Canon. I've been searching the internet for quite a while now and I've only been able to find links to this sort of things ...
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