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Why hasn't Canon updated the EOS Utility software ...

by Menckenite in Camera Software
‎06-16-2025 07:56 PM
‎06-16-2025 07:56 PM
So far as I can tell, it's impossible to pair an R7 to a Mac because the EOS utility is ancient. A Canon "product expert" posted in 2023 that Canon was working on it. It's mid-2025. 

DPP can't process RAW images from Canon R6

by Semi-funky in Camera Software
‎06-10-2025 04:30 PM
‎06-10-2025 04:30 PM
I am familiarizing myself with Canon EOS R6 purchased used. Took some "RAW" photos which according to DPP 4.10.20.1 have "CRAW" filename extensions. When I try to open one of these files in DPP 4, It...

404 error on canon camera connect app

by Aliza1 in Camera Software
‎05-25-2025 06:10 AM
1 Like
‎05-25-2025 06:10 AM
1 Like
 Hi, I am constantly getting a 404 error message on my camera connect app when trying to sign in. I have given it 2 days and it still does not work. I have tried deleting the app, restarting my phone...

Convert CR3 to jpg in Android?

by stevet1 Authority in Camera Software
‎05-14-2025 03:28 PM
‎05-14-2025 03:28 PM
Does anyone know of a free app for converting CR3 RAW files to jpg for use on an Android device? I know there are free sites that will do that, but I'd prefer not to hand off my photos to a third p...

Tethered connection - Pictures are not saved on th...

by nbmFR69 in Camera Software
‎05-06-2025 02:24 PM
‎05-06-2025 02:24 PM
Hi, I'm using a R6 mark ii, with a tether tools cable and a MacBook Pro M1 (Sequoia 15.4.1). My goal is to instantly see the photos I take on my MacBook. I tried with Capture One and Lightroom. Bas...

Can I skip previous firmware updates and just go t...

by bdelucie in Camera Software
‎05-10-2025 03:22 PM
‎05-10-2025 03:22 PM
When updating camera firmware, if there are multiple updates available, is it okay to immediately update to the latest firmware version, or is it best to update with each incremental version until re...

EOS Utility Does Not Recognize SL2 After Update

by aarronpina in Camera Software
‎04-20-2025 08:53 AM
1 Like
‎04-20-2025 08:53 AM
1 Like
This is pretty annoying because prior to today, my SL2 was working just fine. Today, I fired it up for a video shoot and Canon told me there was an update to EOS Utility.  "Great news!"  ...

How to retrieve videos deleted from memory card

by shaw2 in Camera Software
‎04-13-2025 11:17 PM
‎04-13-2025 11:17 PM
Hello! I've recently used Canon Camera Connect to transfer pictures to my phone. I didn't know that videos cannot be transferred via phone so I deleted them as soon as the transfer finished. Is there...

DPP4.20.10.0 Adjust Specific Area not working

by dkempton in Camera Software
‎04-06-2025 04:31 PM
‎04-06-2025 04:31 PM
I have used the Adjust Specific Area feature a lot - almost depend on it. It stopped working today in the previous version; installing the newest did not resolve it. Main symptom: Selecting any of t...

DPP processed resolution is 1/2 (4096 instead of 8...

by maxvlink in Camera Software
‎04-14-2025 01:50 PM
‎04-14-2025 01:50 PM
I shot an event last night using an EOS R5 saving the files as CRAW and JPG large.  When I view the CRAW files in DPP zoomed in, the full resolution is 1/2 what it should be; about 4096 wide ins...
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