12-07-2014 08:35 AM
So that the Community can help you better, we will need to know any error messages you're seeing, and the Computer Operating System you're using (Windows XP/Vista/7/8 or Mac 10.x).
Any other details you'd like to give will only help the Community better understand your issue!
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12-07-2014 09:32 PM
Hello Tara_N, here are the details.
I ran the setup from the CD provided (on Windows 7) and was asked a question at some point: "how would you connect to the printer?" I chose "USB" instead of "LAN" (wich of course I didn't know what it was. I had no error message. At the end I was surprised no questions/information was provided re: Wireless) then wanted to know how to use the wireless function (which is the #1 reason why I bought the printer) and found little (should say no valuable info) in the online manual.
The only thing I learned was press/hold on the Wireless button and wait, which I did and after flashing for about 3-5 minutes the error light came up.
So here is my question again: can anyone walk me through setting up/using the wireless function on that Canon MG2920?
12-10-2014 02:53 AM
For step-by-step instructions on changing the connection method from USB to wireless, please follow the steps located at the link below:
Hope this helps!
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12-11-2014 08:37 PM
Thanks Ramona, I appreciate your time. This is the kind of resource that should have been posted in the online manual or even included in the screen manual in the first place. I am glad I finally listened to Tara_N's advice to contact customer support over the phone. I did on 12/8 and had the issue solved in less than 5 minutes. We went trough the same steps as the one you posted. Any way, thank you for sharing with everyone!
07-21-2016 10:59 AM
I have followed the on screen instructions for setting wireless. i had a canon printer wireless before Pixma 3500.
It worked wireless. but this new one(Pixma mg2920 ) cant seem to be found by my ipad nor my surface pro.