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New Contributor
Posts: 1
Registered: ‎11-22-2017

prevent sleep mode of printer ir-adv c5535

Cannot print to colored printer ir-adv c5535 maybe the connection lost (i am using wifi).

 

but when I will go to the software interface of the printer by typing on the browser \\192.168.1.101 (ip address of the printer)

thats the time the print will release from printer. 

 

I suspected that it is because of the lost of connectivity.

 

any help is greatly appreciated.

Moderator
Posts: 1,995
Registered: ‎07-08-2013

Re: prevent sleep mode of printer ir-adv c5535

Hi, johnvem!

Thanks for posting! While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

We hope this helps!

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