04-23-2016 11:04 AM
the printer sees the router, i enter the wep key and it says connected --- but pc and phone cannot see it - help please!
04-25-2016 09:28 AM
Hello.
Check to make sure that the phone and laptop are connected to the same Wi-Fi network as the printer. It may be possible that they are on a different network. In some cases, routers can have multiple SSID's for connection.
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